Author: Umar

Picture a dental office in Scarsdale on a Monday morning. The front desk can’t pull up the schedule, the X-ray workstation is frozen, and the person who “handles IT” is the office manager’s nephew, who is at college. Now picture a White Plains accounting firm two weeks before filing deadlines, locked out of its own file server. Neither business planned for a bad day, and both discovered the same thing: technology is only invisible when someone is quietly looking after it. That quiet looking-after is what managed IT services are. For businesses in Westchester County, where a lot of small…